Privacy Policy

An Important Notice Concerning Our Privacy Policy

Because of recent federal legislation, all financial institutions are providing privacy policies to their customers. We value your confidence in us and assure you that protecting your privacy continues to be a priority to Elm Street Mortgage. We do not sell information about our customers to third parties. We respect our customers and value the trust they show by doing business with Elm Street Mortgage.

Information We Collect

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications/other forms: your name, address, social security number, assets, and income;
• Information about your transactions with us or others, such as your account balance, payment history, parties to transactions, and credit card usage;
• Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.

Information We Do Not Disclose

• We DO NOT sell information about our customers to third parties.

Personal Information Privacy

We will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to client information databases, communicating this policy statement to all our employees; establishing and enforcing penalties for violating this statement.

When we do contract with another company to market or advertise products or services for us, Elm Street Mortgage will insist on binding agreements from those companies protecting our client information. We will vigorously enforce all privacy agreements we have with other companies.

Elm Street Mortgage actively seeks customer feedback and comments on our products and services. These comments help us make sure we are meeting our customers current and future needs.  Please call (336) 510-4444 for more information.